Legal Information

General Terms & Conditions

Laderach Chocolatier Suisse (“us”, “we”, or “our”) operates laderach.com.qa (the “Site”). We are committed to protecting and safeguarding the privacy of visitors to our Site.
In Laderach Chocolatier Suisse you have found a partner that is dedicated to producing the world’s finest chocolate. We are delighted to welcome you on our Website.
We uphold the trust of our visitors to our online presence, via our website, our on line shops and social pages (called the “Sites”)
This page informs you of our policies regarding the collection, use and disclosure of personal information, Delivery information and Return Policy.

Collection of Information

We gather personal information, such as, first and last names, addresses and email addresses, when voluntarily submitted by you through our forms. In addition, when you visit our Sites or Mobile Apps, we may collect certain information by automated means. We use a tool called “Google Analytics” to collect information about use of this Site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information.

Use of Information

Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc.
We do not sell, transfer or disclose personal information to third parties outside the Site.
We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of our Site, our services and intellectual property, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety. Online Services operated by us will honor the commitments to our customers set forth in this Policy regarding the collection and use of personal information.

Return Policy

Your order is guaranteed to arrive in perfect condition, no matter the weather, containing the elegant packaging and quality chocolate customers expect from Laderach Chocolatier Suisse.
Goods once delivered can’t be return.

Trade Mark

The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site, are the Trademarks of Laderach Chocolatier Suisse, except as otherwise noted. All other Trademarks, publicity rights and other rights are the property of their respective owners. You do not have any license or right, by implication, estoppel, or otherwise, to use any Trademark, image or other material displayed on the Site without the written permission of Laderach Chocolatier Suisse or the third party that may own the relevant material. Thank you for being our valued customer.